Buying of works of art at auction
Do I need to register to view what's up on auction?
No registration is required to view the auction lots.
Will the seller/buyer's privacy be protected?
Any confidential information, provided by you, is used only to make a contact with you in case of application or for transactions. No third parties have or can have an access to your data. Our service is absolutely secure for both sellers and buyers.
How can I participate in the auction?
First of all, you should register. After confirming your email address, enter your personal information in your user profile, such as your first name, last name, and mail address. Choose a lot from the upcoming auction and the maximum amount you want to place on it. After confirmation of your choice, we will send your application by e-mail to the appropriate auction house. If the auction house accepts a request, it will participate in the auction. You can view the current status of a bid at any time in your personal account in the "Bids" section.
I’d like to read the terms of the auction. Where can I find them?
Auctions are performed by auction houses and each of the auction houses describes their terms of auction. You can see the texts in the auction catalog you are interested in, section "auction information":
1. Open the auction catalog you are interested in;
2. Under the catalog name, click on the section "auction information;
3. In section "Terms" click on "Terms of use".
How to make a bid?
To place a bid, open the lot you are interested in. Select the amount you are ready to pay for it in a special drop-down window and click "bid now", and confirm it in the next window. We will forward your bid to the auction house for review. You can see the current status of the bid in your personal account.
How to find out the auction results?
The results of the auction are published within a few days after the end of the auction. In the top menu of the site, find the tab "Auctions". Click on it and you will be on the auction catalog page, where you can easily find the category "Results". After opening it, select the desired auction from the list, enter and view the current status of the interested lot.
Can I purchase auction lots that have not been sold?
Yes. You can purchase unsold auction lots as part of a aftersale. As a rule, such a sale lasts 2-4 weeks after the end of the auction. If the aftersale is completed the lots can no longer be acquired.
How do I know if I won the auction?
The information about the auction winners is confidential. The auction winner will receive a direct notification from the auction house responsible with instructions for further action: an invoice for payment and the manner in which the goods will be received.
How do I pay for the won lots?
Each of the auction houses has its own payment policy for the won lots. All auction houses accept bank transfers, most of them accept credit card payments. In the near future you will find detailed information for each case in the section "auction information" on the page of the auction catalog and the lot.
How is the delivery of the won lots carried out?
Shipment of the won lot depends on its size. Small items can be delivered by post. Larger lots are sent by courier. Employees of the auction houses will offer you a wide range to choose from.
I have won an auction for the liked lot. Can I cancel the purchase?
Auction houses describe in detail the rules of the auction in their terms of use. You will find a link to the Terms of use on the catalogue page and on the lot page in the "bidding information" section. The rules may differ depending on which auction house holds the auction. But as a rule, the items purchased at auction are non-refundable.
